Privacy Policy

πŸ“„ Privacy Policy – Velvella Store

Effective Date: (September 17, 2025),

At Velvella Store, your privacy and the security of your personal information are very important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.

1. Information We Collect

When you visit or purchase from Velvella Store, we may collect the following information:

  • Personal details (name, email, phone number, billing/shipping address)

  • Payment information (processed securely through Shopify Payments or other gateways – we do not store card details)

  • Order history and purchase details

  • Device and browsing information (IP address, cookies, browser type)

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate with you about your order or promotions

  • Improve our website, products, and customer experience

  • Detect and prevent fraud or unauthorized activities

  • Comply with legal obligations

3. Sharing Your Information

We only share your information with trusted third parties necessary to run our store:

  • Shopify (our eCommerce platform)

  • Payment processors (for secure payments)

  • Shipping providers (to deliver your orders)

  • Marketing tools (only if you subscribe to our newsletters)

We do not sell or rent your personal information to third parties.

4. Cookies & Tracking

We use cookies and similar technologies to:

  • Remember your preferences

  • Improve website performance

  • Track analytics to understand visitor behavior

You can disable cookies in your browser settings, but some features of the store may not function properly.

5. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request corrections or updates

  • Request deletion of your data

  • Opt out of marketing emails at any time

6. Data Retention & Security

We keep your information only as long as necessary to provide services and comply with legal obligations. We use secure systems to protect your data against unauthorized access, loss, or misuse.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised β€œEffective Date.”

8. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
πŸ“§Β support:velvellabeauty@outlook.comΒ 

NL005299382B50Β